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Fujian Kaiwu Metallurgical Equipment Co., Ltd
ChEn
13805077726
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Service Tenet
"Adhere strictly to standards, fulfill contracts, deliver high-quality projects, and prioritize reputation."
pre-sales
1. Assist customers in project planning and analysis of production line requirements, ensuring that our products meet their needs
2. The designed scheme can enable the customer's investment to yield comprehensive economic benefits
3. The technical team will visit the customer's site and provide reliable solutions.
during-sale
1. Strengthen communication and exchange with clients regarding project progress.
2. Try to accommodate reasonable temporary changes requested by customers
3. Cooperate with customers in a friendly manner and enter a win-win mode.
4. Strictly control quality and provide quality products (customers are welcome to inspect at the factory at any time)
5. Ship products on time/ahead of schedule/in accordance with customers' reasonable time arrangements.
6. Assist in providing on-site construction plans, auxiliary equipment required for the production line, and a list of spare parts needed for the equipment.
after-sales service
1. Arrange a professional engineering project team to arrive at the site to guide the installation and commissioning.
2. If necessary, after friendly negotiation, we will provide finished products and services from our factory management team.
3. Long-term real-time tracking of users' on-site equipment usage, providing timely and effective lifelong after-sales service to users.
4. Provide long-term procurement services for equipment spare parts and production line renewal solutions.
Thank you all for your continuous support and trust in our products and services. It is our honor to have long-term cooperation with you. Your satisfaction is our eternal pursuit.
If you have any questions or suggestions regarding after-sales service, please contact us. We will actively and appropriately resolve them for you!

Wish you a pleasant life and more and more happiness!